This one-day workshop provides a “quick fix” for those who need to communicate/do business with those from other cultures. It aims to provide a greater understanding of cultural differences and the skills to get your point across effectively.

The programme is extensive and the day will be packed with activity and participation. This will not be a “lecture”. Rather, delegates will learn by doing. They will prepare and deliver a short presentation and receive supportive feedback, including guidance on relevant etiquette and cultural sensitivities.

Who Should Attend?

Diplomats and any manager, director, or business owner with an interest in doing business with people from other countries, or who employ staff with multi-cultural backgrounds.

Outcomes:

• Be able to prepare and deliver presentations for international business
• Understand how to avoid cultural banana skins
• Understand the hidden meaning in cross-cultural dialogues
• Match the expectations of people from other countries
• Learn how to use International English

Course Outline:

Cross Culture in Context:

• What is Culture?
• How cultural differences affect business

Culture Shock Principles:

• The five stages of culture shock
• Values and Unshakeable Core Beliefs
• Insensitive, ignorant or rude?
• Culture clash points

Understanding Face, Harmony and Machismo:

• How nations differ
• Important things to remember
• Understanding the Deeper Meaning
• Keys to Unlocking Cultural Gates

Communication:

• Communication Styles
• Reasoning Styles
• Listening Styles
• Delivering an international presentation

To book this course for your company call us on +44 (0)845 900 21 37 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it