| Lead with Social Intelligence |
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The ability to build and maintain relationships is a strategic competence all leaders must possess” Social Intelligence (SI) is the ability to get along with people whilst winning their co-operation. The dimensions of Social Intelligence include perceptiveness, situational savvy and interaction skill. Making good judgement calls whilst reading situations and people is vital in decision-making. Having presence, exuding power and charisma accelerates the influencing process, being believable, trustworthy and having the much claimed but underused skill of empathy is critical in interactions with both your staff and your customers and clarity in communication is critical for the Leader.
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